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First steps and FAQ

First steps

Now that we understand the benefits of NDD HP Printer Deploy, we need to prepare our environment so that we can use the solution to its full potential.

We will also take this opportunity to clarify some questions that may arise during the journey of using NDD HP Printer Deploy, through an FAQ that will address both general and specific issues.

Preparing the environment

The preparation basically consists of:

  • Knowing how to access the NDD HP Printer Deploy portal

  • Creating a password to access NDD HP Printer Deploy

  • Creating profiles that will be chosen during the deployment process

Accessing the NDD Print MF HP Portal

On the server

If the user is accessing the server directly, they can start the portal through the PrinterDeploy.html file located in the installation folder of the NDD Printer MF HP

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Or by entering the following address in the browser:

https://127.0.0.1/PrinterDeploy/PrinterDeployLogin/Login

External to the server

For users who are not accessing the server directly, it is necessary to know the server's IP address to use the portal access link.

Example:

  • Server IP: 192.168.10.10

  • Portal Access Link:

https://192.168.10.10/PrinterDeploy/PrinterDeployLogin/Login

Creating an access password for NDD HP Printer Deploy

Whether accessing through the NDD HP Printer Deploy portal or via an application installed on an HP device, you will need an access password to log in. Next, we will proceed with the necessary steps to create the access password.

Password created in the NDD Print MF HP module

The access password must be created in the NDD Print MF HP module according to the steps below:

  1. Open the NDD Print MF HP application

  2. Go to Tools > Settings > Authentication in the main menu

  3. Navigate to the NDD HP Printer Deploy tab

  4. Set a password that meets the complexity requirements

Config senha HP Deploy-20250710-153643.png

Important: You cannot have more than one access password. If the password is lost, a new one must be created to replace the previous one.

Creating an access profile

Our embedded solution offers several features, such as accounting for print, copy, scan and fax jobs.

Through Access Profiles, we can customise each profile, specifying the work functions mentioned above, according to the specific needs of each customer.

Profile created in the NDD Print MF HP module

  1. Open the NDD Print MF HP application

  2. Go to Tools > Settings > Add Profiles in the main menu

  3. Click Add

  4. Click Next in the profile creation interface that will be displayed

  5. Enter the profile details

    1. Profile name;

    2. Administration user of the devices that can use this profile;

    3. Administration password of the devices that can use this profile;

    4. SNMP entry used by the devices that can use this profile;

  6. Configure the profile to use the Accounting, Authentication, Secure Release and/or Copy Quota features

  7. After defining the settings, click Next

  8. Click Finish

Frequently asked questions

Secure Release Option in Access Profile

Situation

When an access profile is created in NDD Print MF HP with the “Secure Release” option

Note

If the access profile created in NDD Print MF HP has the Secure Release option, a print group must be created in the NDD Print Releaser module.

To create a print group in NDD Print Releaser, access Learn more.

Passwords for accessing NDD HP Printer Deploy

Question

Is it possible to create two or more access passwords for NDD HP Printer Deploy, allowing access by multiple profiles?

Answer

No, only one access password can be created for NDD HP Printer Deploy. It is not possible to create two or more profiles to access the solution. If the access password is lost, it can be changed again through NDD Print MF HP, which will replace the previous one.

Re-registering a printer already registered in the NDD Print 360 solution

Question

Is it possible to re-register a printer that is already in use by the NDD Print 360 solution?

Answer

Yes, it is possible, but please note the following:

  1. Print groups: When a printer is re-registered, it will not be removed from an existing print group in NDD Print Releaser if it is linked. The printer will only be added to a new group if a different print group is selected during re-registration. The printer will then be available for document release in two print groups.

  2. Profile changes: If a printer is re-registered and a new addition profile is selected during configuration, all of its characteristics will be modified.For example, if the printer is already in a profile that only allows the ‘Secure document release’ function and a new profile that only covers the ‘copy quotas’ function is selected, this new function will replace the previous configuration and start operating with ‘copy quotas’ instead of ‘Secure document release’.

NDD Print Releaser print group driver

Note

Which driver is being used in the print group configured in NDD Print Releaser?

Why?

When using NDD HP Printer Deploy, if the printer is not registered on the Windows Server print server (output queue), the system will automatically register it. Therefore, if there is already a print group (inqueue) configured in NDD Print Releaser, it is essential to check which driver is being used in that group. This driver will be the controller that the printer will use when added to the Windows Server print server (outqueue).

For example, in a very common scenario, if the NDD Print Releaser print group is configured with “HP Universal Print Driver”, this will be the driver used by the printer on the Windows Server print server. In situations where the printer requires a specific driver, it is essential to note this issue.

HTTPS communication in the NDD Print MF HP module

Note

When running NDD HP Printer Deploy, check that the NDD Print MF HP module is configured

Why?

In short, there is no problem in choosing either the HTTP or HTTPS protocols.

The only situation where you need to pay attention to the communication protocol is when the printers are configured in one environment and will be installed in another in the future.

In such cases, you can use NDD HP Printer Deploy to configure the printers using the HTTP protocol in NDD Print MF HP. This should be done because the HTTPS protocol installs a certificate on the server that will not be accessible in the new environment.

Therefore, when it is convenient for the provider to configure the printers for future installation in other locations, the HTTP protocol should be selected in NDD Print MF HP.

This way, the solution installed on the printer will be unlinked from any security certificate, allowing it to be installed in a second environment.

The above explanation does not apply when the equipment is configured directly in the environments where it will be used. In this situation, the HP Printer Deploy NDD can be used even if the communication protocol in the HP MF Print NDD is set to HTTPS.

HP printer timeout when using registration via the NDD HP Printer Deploy app

Note

Settings related to the idle time of HP devices.

  • Idle timeout

  • Hibernate after inactivity

  • Automatic shutdown after inactivity

Why?

If any of these times are much lower than expected, the equipment may enter idle mode before the NDD Print 360 solution implementation process is complete, resulting in possible inconveniences.

We strongly recommend that the values in the fields below be set to at least 5 minutes.

The following three fields refer to settings that need to be configured on the HP devices' web page

  • Inactivity timeout

    • General \ Display settings \ Inactivity timeout

  • Hibernate after inactivity

    • General \ Power settings \ Hibernate after inactivity

  • Automatic shutdown after inactivity

    • General \ Power settings \ Automatic shutdown after inactivity

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