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Sharp OSA® Settings

These settings should only be made or verified in case of a failure while adding the printer.

Sharp OSA® version 5 or higher

  1. Log in to the device’s web interface as an administrator using a web browser (e.g.: http://device-ip/)

  2. Go to "User Control" > "Default Settings/Card Setting" and ensure that "User IC Card for Authentication" option is unchecked

If your device does not have this setting then you can ignore this item.

  1. Go to "Application Settings" > "Sharp OSA Settings"

This option will only appear if you have Sharp OSA External Accounting installed. If it does not exist contact your Authorized Solution Center for assistance.

  1. Select the "External Accounting Application Settings" in the side menu

  2. Change the "External Account Control" option to "Enable"

  3. Check the "Set Authentication Server (Server 1)" option

    1. Application Name: NDD Print

    2. Address for Application UI: enter (http://endereço_IP_do_Servidor/nddPrint/Sharp/Access/AuthenticationAgent/Login)

    3. Address for Web Service: enter (http://endereço_IP_do_servidor/nddPrint/Sharp/Access/AuthenticationAgent/AuthenticationAgent.asmx)

    4. Timeout: the timeout value should be set to 30 seconds

    5. Browser: select “Html Browser 3.5

  4. Press “Submit”, and then press “Reboot Now”. The reboot process will take 30 seconds to 1 minute;

If you receive an error like “ERROR[5000]: Processing is in motion. This function cannot be executed.”, then check the display panel of the device and ensure the “COPY” tab is selected. Other tabs may lock parts of the web admin interface.

Sharp OSA® version between 4.0 e 4.5

  1. Log in to the device’s web interface as an administrator using a web browser (e.g.: http://device-ip/)

  2. Go to "User Control" > "Card Type /Card Reader settings" and ensure that "User IC Card for Authentication" option is unchecked

If your device does not have this setting then you can ignore this item.

  1. Go to "Application Settings" > "External Applications Settings" > "External Accounting Application Settings"

This option will only appear if you have Sharp OSA External Accounting installed. If it does not exist contact your Authorized Solution Center for assistance.

  1. Change the "External Account Control" option to "Enable"

  2. Check the "Enable Authentication by External Server" or "Set Authentication Server (Server 1)" option

    1. Application Name: NDD Print

    2. Address for Application UI: enter (http://endereço_IP_do_Servidor/nddPrint/Sharp/Access/AuthenticationAgent/Login)

    3. Address for Web Service: enter (http://endereço_IP_do_servidor/nddPrint/Sharp/Access/AuthenticationAgent/AuthenticationAgent.asmx)

    4. Timeout: the timeout value should be set to 30 seconds

  3. Press “Submit”, and then press “Reboot Now”. The reboot process will take 30 seconds to 1 minute

If you receive an error like “ERROR[5000]: Processing is in motion. This function cannot be executed.”, then check the display panel of the device and ensure the “COPY” tab is selected. Other tabs may lock parts of the web admin interface.

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