Skip to main content
Skip table of contents

Error 401 - Unauthorized: Access denied due to invalid credentials

As of NDD Print MF HP version 5.19.0 does not use the IIS feature and no additional configuration is required

Fail

Error 401 - Unauthorized: Access denied due to invalid credentials occurs when accessing the HP NDD Print Client.

Cause

IIS authentication feature enabled as Basic Authentication.

Solution

Enable the Anonymous Authentication feature in IIS.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.