Skip to main content
Skip table of contents

Google Chrome, Microsoft Edge, Microsoft Photos closing when printing

Crash

When sending prints with NDD Print Agent installed in complete mode, Chrome and Edge browsers, as well as Microsoft Photos, are closed unexpectedly.

Cause

Incompatibility of the NDD Print Agent DLL injection process with the Google Chrome, Microsoft Edge and Microsoft Photos applications.

Solution

Create the EnableNotificationMode key on the server and workstations with the NDD Print Agent installed in complete mode.

Another solution is to use NDD Print Agent in complete mode with notifications on the server and notification mode on the workstations. This way, you don't need to use the above key.

Observation

The switch can only be used if the environment has a Bi-Directional NAT or two-way NAT network.


Related pages

{{component-feedback-article}}

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.