NDD Print Client requesting account selection even after selecting in NDD Print Agent
Fail
When sending the document for retention (print group), the user selects the account in the NDD Print Agent pop-up and when arriving at the NDD Print Client (device) for release, the account selection is requested again.
Cause
The Manufacturer is not compatible with account pre-selection.
Solution
According to our compatibility matrix:
Check out the tutorial Configuring account pre-selection.
Related pages
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