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Configuring the NDD Print Client Canon

In this article, you will learn how to configure the Canon NDD Print Client to use its features:

All configurations are carried out remotely using the ECT (Embedded Configuration Tool).

Configuring Authentication

Authentication Methods

User and password

In this form of authentication, the user must enter their domain credentials.

PIN and/or Secure PIN

In this form of authentication, the user must enter their PIN code and/or PIN and Secure PIN, configured in NDD Print Portal 360.

Physical identifier

In this form of authentication, the user must bring their card close to the reader connected to the printer. Self-registration can be enabled so that the user can do it from the device's panel.

Before you start

  1. Open ECT

  2. Select Canon Manufacturer

  3. In the Printer(s) section, fill in the IP address/Hostname of the device to be configured

Click Import file if you want to import a CSV file with the printer addresses for mass configuration.

  1. In the Enabled Modules section, select NDD Print Client

  2. In the NDD Print Client section, fill in the administration password to access the device

  3. In the Local server section, fill in the fields:

    1. SNMP Community: SNMP community configured on the device

    2. NDD Print Host: Server address (IP address or Hostname) where the NDD Print Host component is installed.

  4. Click on Send to printers

Configuring Secure release

Before you start

  1. Open ECT

  2. Select Canon Manufacturer

  3. In the Printer(s) section, fill in the IP address/Hostname of the device to be configured

Click Import file if you want to import a CSV file with the printer addresses for mass configuration.

  1. In the Enabled Modules section, select NDD Print Client

  2. In the NDD Print Client section:

    1. Fill in the administration password to access the device

    2. Enable the Releaser setting

  3. In the Local server section, fill in the fields:

    1. SNMP Community: SNMP community configured on the device

    2. NDD Print Host: Server address (IP address or Hostname) where the NDD Print Host component is installed.

    3. NDD Print Releaser: Server address (IP address or Hostname) where the NDD Print Releaser component is installed.

  4. Click on Send to printers

Configuring Controlled Copy

Conditions for blocking copies

When and how users' jobs will be locked:

  • When the Color and Mono quotas are less than or equal to zero.

  • When the Color quotas are greater than zero and the Mono quotas are less than or equal to zero.

Limitations

Due to restrictions in the equipment's architecture, it may happen that the user's copy quota is exceeded during the process, resulting in a negative balance.

Before you start

  1. Open ECT

  2. Select Canon Manufacturer

  3. In the Printer(s) section, fill in the IP address/Hostname of the device to be configured

Click Import file if you want to import a CSV file with the printer addresses for mass configuration.

  1. In the Enabled Modules section, select NDD Print Client

  2. In the NDD Print Client section, fill in the administration password to access the device

  3. In the Local server section, fill in the fields:

    1. SNMP Community: SNMP community configured on the device

    2. NDD Print Host: Server address (IP address or Hostname) where the NDD Print Host component is installed.

  4. Click on Send to printers

Configure Scan to my folder

Before you start

Step 1: Configure the printer

  1. On the printer screen, log in as the Administrator user

  2. Click on Settings/Registration

  3. Go to Device Settings

  4. Click on Function Settings > Common Settings

  5. Click on Personal Folder Specification Method

  6. Select Use Login Server and uncheck the Use Authentication Info. of Each User option

image-20240726-131036.png

Step 2: Configure the NDD Print Client

  1. Open ECT

  2. Select Canon Manufacturer

  3. In the Printer(s) section, fill in the IP address/Hostname of the device to be configured

Click Import file if you want to import a CSV file with the printer addresses for mass configuration.

  1. In the Enabled Modules section, select NDD Print Client

  2. In the NDD Print Client section:

    1. Fill in the administration password to access the device

    2. Enable the setting Enable default user to scan to folder

  3. Fill in the information of the user who has permission to access the shared folder

    1. Domain

    2. User

    3. Password

  4. In the Local server section, fill in the fields:

    1. SNMP Community: SNMP community configured on the device

    2. NDD Print Host: Server address (IP address or Hostname) where the NDD Print Host component is installed.

  5. Click on Send to printers

Configuring environmental impact

Before you start

  1. Open ECT

  2. Select Canon Manufacturer

  3. In the Printer(s) section, fill in the IP address/Hostname of the device to be configured

Click Import file if you want to import a CSV file with the printer addresses for mass configuration.

  1. In the Enabled Modules section, select NDD Print Client

  2. In the NDD Print Client section:

    1. Fill in the administration password to access the device

    2. Enable the Releaser setting and Environment impact

  3. In the Local server section, fill in the fields:

    1. SNMP Community: SNMP community configured on the device

    2. NDD Print Host: Server address (IP address or Hostname) where the NDD Print Host component is installed.

    3. NDD Print Releaser: Server address (IP address or Hostname) where the NDD Print Releaser component is installed.

  4. Click on Send to printers

Common errors

When you send the settings to the NDD Print Client, some errors may be returned.

Click on Save not configured, to save a CSV file with the printers that returned an error.

Error code

Possible causes

Error #001

  • Datacenter is not operational

Error #002

  • Enterprise Key entered incorrectly

  • Datacenter does not match Enterprise Key

  • Enterprise Key removed from Datacenter

Error #003

  • Printer busy

  • No jobs done on the day to account for

  • Incorrect printer administrator user and/or password

  • Incorrect printer SNMP community

  • Printer hostname could not be resolved

Error #004

  • Printer not communicating with the server provided

  • Incorrect NDD Print Host address

  • DCS Server port blocked (default 5656)

  • DCS Server service stopped on the server

  • Server hostname could not be resolved

Error #005

  • Printer busy

  • No jobs done that day to account for

  • Incorrect printer administrator user and/or password

  • Printer hostname could not be resolved

Error #006

  • Printer not communicating with the Datacenter provided

  • Printer not communicating with the Internet (external Datacenter)

  • Incorrect datacenter address

  • Datacenter offline

  • HTTPS port (443) blocked

Error #007

  • Incorrect printer administrator user

Error #008

  • No communication with the printer to be configured

  • Application is not installed on the printer

  • Incorrect address entered

  • The printer's hostname could not be resolved

Error #009

  • Access credentials to the device are incorrect

  • Network blocking on ports 57571, 57572 or 23

Error #010

  • Connection may be lost

  • Device does not respond in time

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